Terms & Conditions
Suite Tariff: Suite Tariff is quoted per couple, per night on a Double / Twin basis. Suite Tariff includes accommodation, platter and glass of wine or beer on arrival, complimentary mini bar (alcoholic & non-alcoholic beverages & snacks), full breakfast. Complimentary WIFI. All Suite rates are quoted in New Zealand dollars inclusive of 15% goods and services tax (GST).
Child & Extra Person Policy: Children are most welcome when booking exclusive use, otherwise we only accept children over 12 years of age.
Cancellation Policy: Within 30 days of arrival date – 30% of all room nights booked will be charged
Within 10 days of arrival date – 100% of all room nights booked will be charged
Minimum Stay Period: A minimum 2 night stay applies, except for the busy NZ summer holiday period (20 December – 5 January) when a minimum 3 night stay applies.
Festive Season Bookings: We welcome Exclusive Use bookings from 20 December to 5 January. Last minute single room bookings will be considered, subject to availability.
Check in / Check out: 1500 Check in / 1100 Check out
Period of Occupancy: Confirmed rooms will usually be available for occupancy after 3pm on the day of arrival, check-out time is 11am. Late or extended check out is subject to availability and may incur an additional charge.
Payment: A 30% Deposit is due at time of booking. Final payment is due upon arrival.
Confidentiality: All information provided to us is private and confidential and may not be disclosed to third parties for whatever reason or purpose
Smoking: Please note that due to New Zealand law all areas within the Lodge are classified as “smoke free”. We encourage guests wishing to indulge in smoking to do so away from the main Lodge whilst enjoying the beautiful surroundings.
Arrangements for use of Lodge facilities including the Lodge’s private helipad need to be pre-arranged with the Lodge management. Our normal hours of operation for all excursions, arrivals and departures are from 9am-5pm.
This was the perfect venue for our daughter's wedding. From the panoramic views to the colourful, well-maintained gardens the Mediterranean feel abounds.
Carter, Thames, New Zealand
My wife and I have been on a 5 week tour of NZ and our recent stay at Mercury Ridge wull be remembered as an experience of the highest calibre. The B &
Howard G, United Kingdom
What a fantastic stay! Hosts are extraordinary welcoming, warm and friendly! We didn't feel like guests but rather as part of the family. Great breakfast,